End User Licence Agreement

1. Licence grant

Subject to payment and these terms, we grant you a perpetual, non-exclusive, non-transferable licence to install and use the Software:

• Pro licence — one licence per person (a “seat”), installable on the devices that person personally uses, for any lawful purpose including commercial use. A licence is for a person, not a machine: replacing or adding your own device needs nothing from us.
• Personal licence — one seat, personal (non-commercial) use only. Certificates produced under a Personal licence carry a personal-use designation.

2. Updates

Pro and Personal licences include software updates for 12 months from purchase. After that, your installed version keeps working — it has no expiry and no remote dependency — and continued updates are available as an optional renewal. Lapsed update entitlement never disables the Software or invalidates certificates it has already produced. (We cannot promise that future operating-system or third-party changes will never affect an old version — only that nothing on our side ever switches it off.)

2a. Terms of sale (where we are the seller)

Most purchases are sold by Stripe as merchant of record, under Stripe's checkout terms. Some purchase links (for example promotional or invited-tester links) are instead sold directly by Innisfallen Pty Ltd (ABN 12 699 798 288) as seller of record. For those purchases: prices shown to Australian buyers are GST-inclusive and your receipt will show our ABN; your contract of sale is with us; and refund requests and payment questions go to [email protected]. Clauses 9–11 (consumer guarantees, liability, refunds) apply to the sale as well as the licence.

3. Trial

The trial period is 14 days and requires no account or payment details. During the trial we grant you a free, non-exclusive, non-transferable licence to install and use the Software for evaluation on these terms; clauses 4–8 and 10 apply to trial use. Documents redacted during the trial are fully redacted, but certificates and audit reports produced during the trial are marked EVALUATION. We rely on your honesty rather than enforcement mechanisms; the trial marker is a plain file, and we have deliberately not built surveillance or remote-kill machinery to police it.

4. What you may not do

You may not: (a) share, resell or sublicense your licence file; (b) use one seat for multiple people; (c) remove or forge licence, seal or certificate markings; (d) reverse engineer, decompile or disassemble the Software, except to the extent permitted by law that cannot be excluded (including sections 47B–47H of the Copyright Act 1968 (Cth) on interoperability, error correction and security testing); (e) use the Software to break the law.

We and our licensors retain all intellectual property rights in the Software. This agreement licenses the Software to you; it does not sell it.

5. Your responsibilities — redaction is your decision

The Software is a tool. You decide what needs to be redacted; the Software removes the redactions you apply — both those you select yourself and those its detection features suggest and you accept. You are responsible for:

• reviewing every document before you distribute it;
• deciding what is sensitive, privileged or confidential in your context;
• compliance with your professional obligations (legal professional privilege, court rules, regulatory duties). The Software is not legal advice and does not replace professional judgment.

6. What we promise about redaction

When the Software redacts content, it removes the underlying data from the output file — it does not merely draw a box over it. Redacted outputs are produced as new files; original documents are never modified. This is a statement of how the Software actually works.

What we do not promise: that automated detection will identify every piece of sensitive information in a document. Detection is an aid to human review, not a substitute for it. No redaction software — ours included — should be your sole compliance mechanism for a regulated disclosure.

7. Certificates and seals — what they attest, and what they don't

Sealed outputs include a cryptographically signed certificate and audit report. A valid certificate attests that:

• the listed redactions were applied by the Software and the underlying data removed from the delivered file; and
• the delivered file has not been altered since it was sealed.

A certificate does not attest that:

• the document contains no remaining sensitive information (it records what was removed, not what remains);
• any particular person or organisation performed the redaction (it attests integrity, not operator identity);
• the redaction choices were correct, complete or legally sufficient for any purpose.

Anyone relying on a certificate — including recipients using the free verifier — relies on it only to that extent. If you present a certificate to a third party, you are responsible for not overstating what it proves.

8. Privacy

The Software processes documents entirely on your device. Document content is never transmitted to us or anyone else by the Software. See the Omitly Privacy Policy (omitly.app/privacy) for the short list of what we do collect (licence and purchase details).

9. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in this agreement excludes, restricts or modifies any consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth) or any other law that cannot lawfully be excluded.

10. Liability

Subject to clause 9:

• Where the law permits us to limit our liability for breach of a non-excludable guarantee, our liability is limited, at our option, to repairing or replacing the Software, supplying an equivalent, or paying the cost of repair or replacement.
• Our total aggregate liability to you arising out of or in connection with the Software or this agreement, however arising, is limited to the total amounts paid for your licence and any update renewals.
• We are not liable for indirect or consequential loss, loss of profits, or loss arising from your distribution of a document — including loss arising from sensitive information that automated detection did not identify or that you did not select for redaction — except to the extent such liability cannot be excluded by law.
• Nothing in this clause limits liability that cannot lawfully be limited, or liability for our own fraud or wilful misconduct.

Because the Software processes documents on your device and never transmits them to us, we hold no copy of your document content — so a breach of our systems cannot expose documents you process with Omitly. The only exception is content you choose to send us yourself (for example, attaching a file to a support email).

11. Refunds

The 14-day trial exists so you can evaluate the Software before paying — please use it. After purchase, we provide refunds and remedies as required by the Australian Consumer Law (clause 9) and any other law that applies to you and cannot be excluded. We do not otherwise offer change-of-mind refunds. Where your purchase was sold by Stripe as merchant of record, refunds are processed by Stripe; contact us at [email protected] and we will initiate it with Stripe for any refund you are entitled to. Where we are the seller (clause 2a), we process the refund ourselves back to your original payment method.

12. Termination

This licence terminates if: (a) you materially breach it and do not cure the breach within 14 days of notice; or (b) a refund or chargeback for your purchase is processed and not later reversed, whether initiated by you, by us, or by Stripe under its own Managed Payments terms (clause 11). Clauses 2a, 4–11, 13 and 14 survive termination. We have no technical ability to remotely disable your installed and running Software, and will never build one; we may give effect to termination under this clause by declining to validate your licence in a future software update, not by disabling software already running on your device. If a refund or chargeback is later reversed in our favour, we will reinstate your licence promptly on request to [email protected].

13. If you are outside Australia

This agreement is drafted under Australian law, which gives consumers strong non-excludable rights (clause 9). If the law of your country or state gives you mandatory consumer rights, nothing in this agreement excludes or limits them. The United States disclaimer below is part of this clause.

14. General

This agreement is governed by the laws of Western Australia, and the parties submit to the non-exclusive jurisdiction of its courts. If any clause is unenforceable it is severed and the rest remains. This is the entire agreement for the Software licence; it does not affect Stripe's terms for the purchase transaction. We may update these terms for future versions of the Software; the terms you accepted continue to apply to the version you licensed. Third-party and open-source components are licensed on their own terms — see omitly.app/licenses and the notices bundled with the Software.

Contact: [email protected]