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Help & support
Answers to common questions below — or send us a message. Omitly runs locally, so we can't see your documents; tell us what you're seeing and we'll help.
Frequently asked
Does Omitly upload my documents?
No. Omitly is a local desktop app — redaction, verification and signing all run on your machine. Nothing is uploaded. The only things that ever leave your device are (1) an update check and (2) a support message you type and send from About → Support.
How do updates work?
Open Omitly → More ▾ → About → Check for updates. Omitly fetches a signed release, and only installs it if the signature matches — so an update can't be tampered with in transit.
How do I verify a redaction is real?
Every redaction writes a signed, tamper-evident audit report embedded in the PDF. Use More ▾ → Check a redacted PDF (or the Verify flow) to confirm the content is gone and export a one-page certificate.
What's the difference between Standard and Pro?
Standard is the local PDF editor and manual redaction. Pro adds verifiable redaction with the audit report, OCR for scanned documents, PAdES signing, and priority support.
Send us a message
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