Find your Omitly version and operating system
Updated 6 Aug 2026 · Applies to Omitly 2.3.4+ · macOS (Apple silicon) & Windows
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When you contact support, two details make it far quicker to help: your Omitly version and your operating system.
Your Omitly version
Open More ▾ → About Omitly… in Omitly. The version number is shown at the top, next to a short build identifier in parentheses (a git commit and date) — include that too if you have it, since two builds can share the same version number. Further down, a device fingerprint is shown; you only need that if you’re asked for it specifically (it matters for device-bound licences, not for support in general).
Your operating system
- macOS (Apple silicon): open the Apple menu → About This Mac. Note the OS name and version (e.g. macOS 15.x). Omitly requires an Apple silicon Mac running macOS 11 or newer — see System requirements.
- Windows: open Settings → System → About, and note the Windows edition and version.
Why it’s asked
Behaviour can differ by version and OS, so these two facts let support reproduce what you’re seeing instead of guessing. Include both when you contact support.
Related
Still stuck?
Tell us what's not working — include your Omitly version (Help → About) and your operating system, and we'll reply within one business day.
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